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Privacy Policy

Effective Date: January 1, 2024

Information We Collect

We collect information you provide directly to us, such as when you create an account, make a booking, or contact us. This includes your name, email address, phone number, travel preferences, and payment information.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, process transactions, send you technical notices and support messages, and communicate with you about products, services, and promotional offers.

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share information with trusted partners who assist us in operating our website and conducting our business.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Your Rights

You have the right to access, update, or delete your personal information. You may also opt out of certain communications from us. To exercise these rights, please contact us using the information provided below.

Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected] or call +1 (415) 555-0187.

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Terms of Service

Effective Date: January 1, 2024

Acceptance of Terms

By accessing and using Focal Travel's services, you accept and agree to be bound by the terms and provision of this agreement.

Service Description

Focal Travel provides personalized travel planning and booking services. We act as an intermediary between you and various travel service providers including airlines, hotels, and tour operators.

Booking and Payment

All bookings are subject to availability and confirmation. Payment is required at the time of booking unless otherwise specified. Prices are subject to change until payment is received and confirmed.

Cancellation Policy

Cancellation terms vary by service provider and destination. We will clearly communicate applicable cancellation policies before you confirm your booking. Some bookings may be non-refundable.

Limitation of Liability

Focal Travel acts as an agent for travel service providers and is not liable for their acts, omissions, or defaults. Our liability is limited to the amount paid for our services.

Governing Law

These terms are governed by the laws of California, United States. Any disputes will be resolved in the courts of San Francisco County, California.

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Cookie Policy

Last Updated: January 1, 2024

What Are Cookies

Cookies are small text files that are placed on your computer or mobile device when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our site.

Types of Cookies We Use

Essential Cookies: These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility.

Analytics Cookies: These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.

Marketing Cookies: These cookies are used to track visitors across websites to display relevant and engaging advertisements.

Managing Cookies

You can control and manage cookies in various ways. Most browsers allow you to refuse or accept cookies, delete existing cookies, and set preferences for certain websites.

Contact Us

If you have any questions about our use of cookies, please contact us at [email protected].

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DMCA Policy

Effective Date: January 1, 2024

Digital Millennium Copyright Act Notice

Focal Travel respects the intellectual property rights of others and expects our users to do the same. We will respond to clear notices of alleged copyright infringement that comply with the Digital Millennium Copyright Act (DMCA).

Filing a DMCA Notice

If you believe that your copyrighted work has been copied in a way that constitutes copyright infringement, please provide our designated agent with the following information:

• A physical or electronic signature of the copyright owner or authorized representative
• Identification of the copyrighted work claimed to have been infringed
• Identification of the material that is claimed to be infringing
• Your contact information including address, telephone number, and email
• A statement that you have a good faith belief that the use is not authorized
• A statement that the information in the notification is accurate

Designated Agent

DMCA notices should be sent to:
Email: [email protected]
Address: 2847 Mission Street, San Francisco, CA 94110

Counter-Notification

If you believe that material you posted was removed or disabled by mistake or misidentification, you may file a counter-notification with our designated agent.

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GDPR Compliance

Last Updated: January 1, 2024

Your Rights Under GDPR

If you are a resident of the European Union, you have the following rights regarding your personal data:

Right to Access

You have the right to request copies of your personal data. We may charge a small fee for this service.

Right to Rectification

You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

Right to Erasure

You have the right to request that we erase your personal data, under certain conditions.

Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data, under certain conditions.

Right to Data Portability

You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

Legal Basis for Processing

We process your personal data based on:

• Your consent
• Performance of a contract
• Legal obligations
• Legitimate interests

Contact Our Data Protection Officer

For any GDPR-related inquiries, contact our Data Protection Officer at [email protected].